Hi @Sjmellett. Which model of Ring doorbell are you trying to set up? Is your wifi network 2.4Ghz, 5Ghz, or dual-band? What do you see in the Ring app when the setup process fails? This information will help us narrow down what the issue is.
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16-03-2026 21:51:59
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Caitlyn_Ring
Hi @Sjmellett. Which model of Ring doorbell are you trying to set up? Is your wifi network 2.4Ghz, 5Ghz, or dual-band? What do you see in the Ring app when the setup process fails? This information will help us narrow down what the issue is.
0
16-03-2026 21:51:59
•