Responses (2)

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usernameofallusernam

Same issue that I've had. It's likely now a brick like mine is and it looks like a few others on here. All tech support does is offer the same "fixes"; charge the bettery and try to reset or hard reset. I've opened my Ring 2 and nothing appears to be obviously corroaded or burned. All Ring will say is that since it's now out of warranty, there's nothing they can do, but they'll offer you a $100 off coupon to buy a new one. If they're offering that much off, sounds like it's a pretty common issue....

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01-11-2019 17:31:16

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bbrandt

How can I get one of the $100 coupons? My pro went dead on Halloween.

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02-11-2019 14:24:00

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MusicTECH

Same here... although ours made it almost 3 years. Confirmed there is still power on the wires, but the doorbell is a total brick... no lights or anything.

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02-12-2019 22:49:25

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Eagle328

Give customer service a try. I've seen some people get replacements for devices out of warranty. It's worth a shot if you can't get it to work.

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02-12-2019 23:13:52

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MusicTECH

Not even bothering... it's never worked very well to begin with... late notifications, or none at all, can't connect to it when outside of my home via my Samsung S10. Switching to Nest, which gets betters reviews from all the tech sites.

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02-12-2019 23:15:34