Responses (1)

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Caitlyn_Ring

Hi @jett1. You can log out and log into different Ring accounts on the Ring App without impacting anything on either account. You can tap the menu in the top left > Account > Sign Out at the bottom of the page. Additionally, you can be added as a [Shared User](https://support.ring.com/hc/en-us/articles/211018223-Allowing-Access-to-Shared-Users-and-Controlling-Ring-Devices-with-Multiple-Electronic-Devices) to your parents' Ring devices but you won't have control over the settings like you would if they have you sign into their Ring account, so it depends on what works best for everyone. I hope this information helps! :)

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01-12-2021 20:12:57

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user34222

Is there a way to do this without logging in one account to view another? I have a camera account, but my grandmother has an account and she has added me as a shared user. But I do not want to log out of my account to log into her account. Can I add her camera to view on my account?

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23-01-2023 21:04:40

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Tom_Ring

Hi @user34222. If you are a Shared User, you can tap the Menu button (3 Horizontal Lines), then tap the Location and switch what Location you are on. This will allow you to view devices for you and your grandmother. I hope this helps.

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25-01-2023 12:53:03