Ring Security Cameras
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Water in Floodlight Camera
I got hit by a hurricane a couple of days ago. Now there is water behind the camera lens of my Floodlight Camera and all the video looks like it has been shot in a fog. Is there a way to get the water out? Thanks.
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16-09-2021 23:39:09
Responses (2)
- C
Hi neighbors! I'm sorry to hear about the weather conditions you're experiencing and I hope you and your families are both okay. Regarding the water behind your Camera's lens, please do give our support team a call so they can look at the [warranty](https://ring.com/warranty) on your device and determine the best resolution to this. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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17-09-2021 20:00:46
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Icecreambizz
I have the exact same issue! Saw your post when I was looking for information.
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16-09-2021 23:56:19
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