Hi, I have two Spotlight Cam Battery (SCB) and one Video Doorbell Pro. One of the Spotlight Cam Battery is producing videos that don't play back. Both SCB have identical settings (i compared them side by side). The problematic SCB device health shows everything good. WiFi RSSI is -47. The cam is capturing snapshots every 15 minutes. It is also alerting as it should. When using the PC to look at videos, all videos from the bad SCB will not play and flashes a msg "Your video is processing. Please try again later". This even after days have passed by. How do I fix this? Aloke PS: It takes a long time to get a Live view from this SCB. The other (correctly functioning SCB has RSSI of -57 and still works fine. So, I don't think it is the quality of my internet connection to the bad SCB that is causing the problem.