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Ring Security Cameras

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S

Steel_OG

Spotlight Cam Plus Live not working anymore after 45 days
hardwired-security-cameras
live-view
troubleshooting
I got several Ring Cameras. Cameras worked great and after a while the live feature is not longer available in one of them. Tried reboot, reinstall, WiFi is good…Am I missing something?

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08-08-2023 12:09:04

Responses (1)

  • C

    Caitlyn_Ring

    Hi @Steel_OG. Is there a certain error message you're receiving when you try to access the Live View? Typically if Live View is not loading, it's due to a weak or unstable [wifi signal strength](https://support.ring.com/hc/en-us/articles/217271526-Checking-Your-Ring-Device-s-Wifi-Signal-Strength). Check the RSSI number on the Device Health page to ensure this signal is strong, then perform a quick [reboot](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera). If that doesn't work, feel free to share a screenshot of what you see when trying to access Live View.

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    10-08-2023 17:16:50

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      T

      Trescend

      Happen to me as well. Also i cant access videos record or even turn on/off the light. Did you fixed it?

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      16-08-2023 12:47:54

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