Responses (3)

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KatieKate

Good luck getting a screw from ring story. It’d it’s not the simple Mounting screws they can’t seem to send them. However you can go to The hardware store yourself…

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08-06-2021 13:49:47

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user_5d8a9f

Hi may I know what type of screw does the ring camera wireless indoor compartment has? What should I tell to the hardware staff? 

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26-06-2024 08:38:39

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Tom_Ring

Hi @user_5d8a9f. What specific camera model do you have? Can you share a picture pointing to the location of the screw that you need? Have you checked our Spare Parts kit?

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27-06-2024 15:23:11

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trail-explorer

Here you go! You have to get a whole kit but they're super cheap. I only took a cursory glance so make sure that little screw is in the kit. https://ring.com/collections/accessories?filters=type:spare-parts

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08-06-2021 14:47:48

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user32657

Unless I'm missing something there isn't a specific spare parts kit for the Stick-Up Cam. Anyone know if the screws that come with any of the other kits are suitable?

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08-01-2023 19:12:15

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Caitlyn_Ring

Hi @user32657. Which model of Ring Stick Up Cam do you have? You can find the specific model name on the Device Health page in the Ring app. Additionally, which screw are you looking to replace for the Camera?

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10-01-2023 18:14:36

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user_349733
Stick Up Cam version 2, the battery door is held on by a non-captive 🙄 screw.
What are the dimensions for this screw (thread size, length) ?
It is NOT available in the spare parts kits.
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16-05-2026 20:46:01
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