Ring Security Cameras
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user_414ea4
No Motion warning on spotlight cam pro wired
I have a direct wired spotlight cam pro. I want to turn on the motion warning alert but that button is not present in my app. It present for a floodlight cam and the doorbell but not the spotlight cam pros.Tech support told me the wired version is a completely different camera but I can't locate one on the website. They are sold as a battery spotlight cam pro and a hard wire mount kit together.How can I get motion warnings to work
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09-10-2024 03:16:14
Responses (2)
- U
The quick responses button in the app is not present for my spotlight cam pros but it is for my doorbell and a floodlight cam
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20-10-2024 00:46:20
- C
Hi @user_414ea4. Are you the Owner of the Ring device, or a Shared User? Shared Users won't be able to toggle Motion Warning on or off, only the Owner of a device can. If you are the Owner, please share a screenshot of the tiles you see after navigating to your Spotlight Cam from the Devices list.
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21-10-2024 18:33:16
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Justin_Ring
Hi @user_414ea4. This Help Center page will show you how to enable Motion Warning. The location for this setting has changed from where it was previously.
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10-10-2024 16:15:33
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