Responses (9)

B

BB5

Same here. It just won't stay on. My wife wants to be out in the evenings and no matter how I set the controls, the light just shuts off after a bit. It takes motion to get it started again. Even the manual override switch - although turns it on - it just shuts back down. Very frustrating.

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10-05-2021 03:55:59

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D

db

Anything new on this issue? It seems unacceptable that the app says "Ring Light activated until I turn them off." but that's totally untrue. In reality it's 'Ring Light activated for like a couple minutes.'

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04-06-2021 00:58:14

TE
trail-explorer
Interesting. I don't have a floodlight cam, but the message put out about the new light scheduling does clearly say that the light should come on at dusk and stay on till dawn with no dependence on continued motion. Indeed, without the schedule, the light will only stay on as long as there is motion regardless of the maximum time you select. But, again, scheduling is different as you point out. https://community.ring.com/t/feature-update-camera-light-schedules/48587 You have done the right thing in posting here as I find the moderators often to get to the bottom of these issues, or other users can help figure things out. In the meantime, have you done the basic troubleshooting like making sure your ring app is up to date, your phone ios is up to date, and you have strong RSSI signal to the floodlight cameras?
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04-06-2021 14:00:40
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P
pecan
I'm having the same issue. I have an older floodlight cam in the front that I have set to stay on dusk till dawn and it does. A new floodlight cam (installed last week) on the side that I set the same schedule in the app, on dusk till dawn 7 days a week, but it turns on with motion and shuts off after 1-2 minutes. Would love a resolution to this. I've tried deleting the schedule, closing the app, then going back in and creating the schedule again. It's quite annoying as even though the road is outside the motion zone, the light turns on every time a car drives by.
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15-12-2021 13:56:18
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S
sedace
Hi, have a house that has multiple floodlight cameras. All settings the same. If manually turn on one will stay on just fine but another with same settings will turn off after random amount of time. I'm wondering if it's possible the camera looses connection to wifi briefly and reverts to a built-in timer if/when that happens? Otherwise I can't think of any other reason the light will turn off when manually set on just one but not the other.
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06-01-2022 16:00:35
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T
Tb19
Both of my floodlight gen 1 manual light toggle does not make the lights stay on indefinitely. It always has in the past I am sure this is another update failure by Ring that only makes our lights less efficive than when we purchased them. Sadly just one of many things they have ruined about the floodlight cam
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06-09-2022 13:42:20
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