‎Can you turn off the Lights with Motion setting

Expeditionaryman

Can you turn off the Lights with Motion setting

Here's what I would like to do with the lights on my Floodlight Cam, but I can't seem to do this using the iOS or Mac app settings. Choice 1 - I'd really like to disable turning off/on of the lights by the Floodlight Cam altogether and have Alexa do it via a rotuine. However, I can't seem to be able to disable the device from doing the lighting via Motion Sensor. If I go Device Settings \> Light Settings \> Motion Zones for Lights on iOS app, I can never turn off the "Turn on Lights with Motion" setting. If do and tap Save, then next time I go into that view, it returns to On position. Choice 2 - If I can't do that, I'd like to just use the Light Schedule (Device Settings \> Light Settings \> Light Schedule). But again, because I can never turn off the "Turn on Lights with Motion" setting, the Light Schedule doesn't kick in. Are either of these possible?

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13-02-2020 14:46:50

Responses (2)

Eagle328

Are you tapping Save on the top right before you exit the screens? Mine stay set after I tap Save.

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13-02-2020 15:56:04

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Expeditionaryman

Yes, I do the following: 1. Change the "Turn on lights with motion" toggle to off. 2. Tap the Save button (top right). 3. Click the \< button (top left). 4. Go back into Motion Zones for Lights view and the "Turn on lights with motion" toggle is back on. Note that the other two settings (e.g., Auto Shutoff Timer) do persist when I click Save.

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13-02-2020 18:36:11

Eagle328

It may be the app. You could try deleting the app. Rebooting your phone and then reinstall the app.

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13-02-2020 18:38:01

Expeditionaryman

I tried your suggestion but still get same result. What's more, I have the same issue on my iPad device as well, so it does not seem to be tied to my phone or iOS version specifically.

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13-02-2020 18:41:21

Eagle328

It may be an iOS issue then. On my Android phone it's working as expected. Maybe someone with an iPhone or an iPad can check.

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13-02-2020 19:33:17

ColoNola

I'm having the same issue in my iOS app. Looks like a bug or poor design. Probably requires a call to rech support but I don't have time to do that now...

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21-02-2020 13:17:55

I have a big issue with my ring floodlight cams. I have two of them facing my backyard patio, and when I’m out there it is lit by patio/cafe lights so I don’t want the floodlight cams blasting me in the face. The only way I can figure out how to toggle the lights off is by turning them off via the light switch. How can I toggle off the motion activated lights on the app? This is beyond frustrating.

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14-06-2021 02:18:06

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Caitlyn_Ring

Hi @Kw. You can find instructions on how to adjust the Motion Zones specifically for the lights on your Floodlight Cams [here](https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam). You can also disable these if you do not want the lights coming on with motion, such as when you're sitting out on your patio area. I hope this helps. :)

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14-06-2021 21:14:12

Ring Security Cameras

Can you turn off the Lights with Motion setting

Didn't find an answer ?