Responses (34)

R

RickFU

I’m having the same issue. Any answers to this one?

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29-08-2021 23:10:13

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webtechy

Same here, multiple cameras, checked from multiple devices and on different accounts, reinstalled the app, doorbell seems ok so seems specific to the device health page for cameras which is kind of important for using with solar panels.

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30-08-2021 04:19:58

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JayJayPee
Since yesterday! Would love for them to fix it.
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30-08-2021 04:45:41
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D

David1000

I assume that Ring caused this issue and only they can fix this.No device health on my stick up cams, pro cams still OK

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30-08-2021 07:04:01

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E

Ek910

I am having the same issue my Stick Cam Device Health is not working for 2 days now

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30-08-2021 19:28:36

M
MHV
Don’t worry someone from RING will come in here and post some nonsense like….1. Make sure you are not using a VPN2. Make sure your WIFI is working3. Make sure your house has power. 4. Make sure you have fed your cats. 5. Make sure you did not install the ios app upside down. 100’s of people will post a problem which was caused by RING. RING will never take responsibility for their issue. The RING representatives will do a copy and paste of useless info which will not answer the question or solve the problem.
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30-08-2021 11:34:08
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L
lonst
I have 3 battery stickup cams. One is a Gen3 and that has the device health blank screen. The other 2 are earlier versions and they work ok. I'm thinking one of the recent app updates has caused this problem for Gen3 devices?
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30-08-2021 12:39:11
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