Ring Protect Plan
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user_53b789
Trying to subscribe to Ring program for two devices and all I get is an Oops error
I purchased two Ring devices one month ago. Trying now to subscribe to a plan and all I keep getting is an Oops error. Extremely frustrating considering I am trying to spend money for a subscription!
I cleared the cache, restarted my computer, tried a different browser, even went on my iPad to try to do it, all to no avail. I don't get it.
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19-03-2026 19:09:30
Responses (3)
- U
i kept having the same issue. I just ordered the Roku wireless doorbell and it comes with a chime it’s on sale for 50 bucks
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22-03-2026 22:04:55
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- U
I just started getting that same error message, just as the program starts to open, it changes to "Oops something went wrong". No matter how many times that I try to restart, nothing works. I tried two other web browsers, still the same error message. My iphone app still works but I can't see anything on the tiny screen.
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01-04-2026 22:15:00
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Caitlyn_Ring
Hi @user_53b789. You've covered most of the basic troubleshooting steps I would have recommended. Please also make sure that you are the owner of the Ring devices, and that you are logged into the correct Ring account. If this issue persists, please reach out @Ring on Facebook, X, or Instagram for further support.
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20-03-2026 20:45:24
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