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A

Angie5

Subscription getting cancelled
cs-support
ring-protect-plans
Hi I was just trying to see I got an email to say my yearly subscription plan had been cancelled for no reason yet the money got taken from my account? Had this happened to anyone else

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17-08-2023 20:07:14

Responses (1)

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    Caitlyn_Ring

    Hi @Angie5. We don't have access to your account details on the Ring Community, since it's a public forum, so this concern would best be handled with our support team. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    21-08-2023 21:21:03

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