Responses (2)

J
Justin_Ring
Hi @Roger911. I’m happy to chime in here. If your audio is not coming out of your phones speaker when doing a Live View, try the following steps: * Verify that your Ring app and smart phone are caught up with the latest updates available. * Reboot Phone * Disable and reenable microphone permission for the Ring app in your phone settings. * Clear the Ring app cache and data in phone settings if possible. - Disable Bluetooth on your phone to see if it makes a difference. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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15-09-2022 21:46:26
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T
tulio_a
I have probably the same root error, but it's even more annoying. When I have music playing on my Bluetooth headphones and open a live view of a camera, even before it starts broadcasting sound, it will pull the music FROM my headphones, and IT STARTS PLAYING ON THE SPEAKERS. I didn't request the audio from the camera yet, but it's playing it out loud on the phone THE MUSIC I WAS LISTENING TO. That is unbelievably irritating. I have already tried rebooting, clearing data, reinstalling, everything support mentioned above
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14-11-2023 16:54:57
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