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Ring Chime Pro - adding Ring Devices
Hi- I just added a Ring Chime Pro to my account. I already have 1 Ring Doorbell and 2 Ring Security Cameras that are installed and working great. Now I'm very confused about how I'm supposed to integrate these devices with my Ring Chime Pro. When I try to add a device to it, it's asking me to go to each device and scan its QR code or Mac ID. My doorbell is already mounted, so I can't take it off the door to find this code. One of my Ring cameras is mounted in a location that's 20 feet off the ground, so I'm not going to be able to get to that one either. I no longer have the boxes for these devices.
If these Ring devices are already part of my account, why can't I just add them to my Chime Pro within the app?
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04-12-2020 20:48:21
Responses (2)
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Don't know if anyone told you, but your wife could add you as a 'shared user' in the Ring App which would have allowed you to manage the devices also.
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29-01-2026 16:47:26
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CHi @ChuckyB54. You are correct that the owner of a device can add Shared Users, however a Ring Chime or Chime Pro must be set up by the owner if they want to connect it to their Ring doorbell or camera.
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30-01-2026 17:16:43
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BigGreen23
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04-12-2020 21:50:52
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