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U
App not working correctly on Android Tablet
troubleshooting

Until fairly recently, the Ring App working properly on both by Samsung Phone and my Samsung tablet. However, on the tablet I am not unable to access the settings for any camera. When I click on the Settings for any device, all I get is a black screen showing just the name of the camera and the rest of the screen is completely blank (white). I can see the video feeds ok, just not get to see or amend and settjngs! I've tried uninstalling then reinstalling several times (with a reboot inbetween) but there problem still exists. Anyone got any ideas on how to solve? I have a feeling a recent software update on both my phone and tablet may have something to do with the problem, although the Ring App works fully OK on my Samsung phone.

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29-05-2025 20:17:44

Responses (2)

  • J

    Hi @user_444c30. Are your phone and tablet using the same Android version? What Ring app version is on your tablet?

    0

    11-06-2025 17:05:43

    • U

      Hi there, sorry for jumping on here...can you help me with setting up my door bell on my Android phone. ??To change a setting or something. Ta

      0

      28-08-2025 20:06:18

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