‎Rung video doorbell2 problem

Raymondjtoth

Rung video doorbell2 problem

battery-video-doorbell

troubleshooting

cs-support

When i go to use live veiw it take my ring video doorbell2 offline then reconnects fine something wrong here keep doing it hope fixed soon

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24-09-2023 09:24:43

Responses (1)

Justin_Ring

Hi @Raymondjtoth. Try the following steps for your concern: - [Reboot your Doorbell using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera). - Reboot your router by powering it off for a few seconds and powering it back on. - Verify that your Doorbell has a [good signal strength](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406) a call for further assistance.

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25-09-2023 21:30:50

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Ring Video Doorbell

Rung video doorbell2 problem

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