Ring Video Doorbell
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Flying insects setting off motion at night
troubleshooting
motion-settings
We have a Ring Video Doorbell Pro, and also a Ring Floodlight Cam, and are having the same problem with each unit.
At night we have large moths that are attracted to the motion light, which is the circle that lights up. That obviously only lights up when there is motion, but none the less it is a problem. I have motion sensitivity set to the lowest setting but it is still setting off.
I set preferences on my phone under Motion Preferences for People Only Mode and that eliminates the false motions detections caused by flying moths, but if a vehicle pulls up it does not detect it.
Is there any way to turn off the circular lights on the front of the unit that come one when there is motion, as in disable them? Not the floodlight on the Floodlight Cam, but the light that comes on to indicate there is motion.
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08-03-2020 04:59:48
Responses (18)
- TThree and four times a night. I thought about using those LED sticker covers for the ring light to dim it or leaving on another light further out to divert them. Testing the people only mode, but I don’t want to lose time on detection.•
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03-05-2020 13:55:18
DThe only solution we have found where we can have any peace at night is to keep it on "People Mode" all of the time, which works for people, but if a car pulls in our driveway, and we live out in the country, then it does not pick up the vehicle until someone gets out of the car. I am very disappointed that RING has not addressed this issue. Maybe I am missing something, but it is common knowledge that insects are attracted to light, and with light on the front of their devices, it attracts insects, which sets off the motion detectors and sends an audible alert at 2 a.m. to 3 a.m. every night. Maddening.•6
04-05-2020 12:56:37
SThis kept us up throughout the entire night for the past week. I am so disappointed•3
26-08-2020 10:37:15
THi neighbors. What I've done for my Ring Floodlight Cam is set up a Motion Schedule. This disables the Motion Alerts for a specific time period. The Floodlight Cam still records, I just don't have my phone buzzing at all hours of the night. Information on how to do this can be found [here](https://support.ring.com/hc/en-us/articles/218380863-Scheduling-Times-When-You-Don-t-Want-to-Receive-Motion-Alerts-). I hope this helps!•0
26-08-2020 19:48:58
- FNMine is doing the same thing plus a spider. They are attracted to the red IR light and I don't know how to stop all the false alerts.•
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16-05-2020 13:02:19
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Clindsey14
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08-04-2020 16:31:51
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