Ring Video Doorbell

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U
Existing Video doorbell solar panel not compatible with newly purchased 2024 release Ring Video doorbell (model 5F97F2)
battery-video-doorbell
troubleshooting

Anyone know what the solar panel specs are to make it compatible with 2024 release Ring Video doorbell (model 5F97F2) please, as the existing one that I used for my previous version (plugged in via micro usb) doesn't work now, even if I connect it using the 2 screws for power, rather than a micro usb -> usb C adapter ? I'm presuming the panel needs a different power output to charge the battery now ? Cheers ! 

624

6

1

05-02-2025 13:54:53

Responses (3)

  • U

    I forgot to attach the photo I took of the back of the doorbell....

    0

    05-02-2025 14:26:26

    • U

      did you ever get an answer... I have the same situation

      0

      17-06-2025 17:57:20

      • J

        Hi neighbors. You will need the correct Solar Chagrer for the Doorbell you have. If it is not the correct Solar Charger you will not be able to make it work.

        0

        18-06-2025 19:38:00

          U

          Hi Justin, which solar panel is the correct one for ring cam model 5F97F2?

          0

          04-07-2025 20:50:53

          T

          Hi @user_5d847c. You can find the specific name for your doorbell in the Device Health menu. Our products do not use the model number for device compatibilities. You can find Solar Chargers here:

          https://ring.com/collections/accessories?filters=category:video-doorbell-wired,category:video-doorbell-pro,category:video-doorbell-pro-2,category:video-doorbell-elite,category:video-doorbell,category:video-doorbell-2,category:video-doorbell-3,category:video-doorbell-3-plus,category:video-doorbell-4,category:battery-doorbell,category:battery-doorbell-plus,category:battery-doorbell-pro,category:peephole-cam,type:solar

          0

          07-07-2025 13:44:53

          U

          I’m having the same issue as to which solar charger will work. When I check under Device Health it simply states “ Battery Doorbell”, no other specific name or information.

          0

          12-07-2025 21:07:39

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