This is just silly. I ordered a ring alarm pro in July, tried to set it up, failed, Ring team said it was defective, sent it back on September 12, called twice to ask about it, and when I called October 30 it is “out of stock” and will be expedited when they have it. No timeline, no nothing. No communication to me about any of this. Extremely disappointed. Delayed replacement is one thing, the lack of communication is what’s frustrating.