Responses (4)

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Caitlyn_Ring

Hi @Zuendi. Ring Doorbells need a stable internet connection in order to function. Without an internet connection, your Ring Doorbell will not work as intended as it is not connected to the internet and is not able to communicate with the Ring app. I hope this answers your questions. :)

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22-02-2022 19:37:44

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Z

Zuendi

Hi Caitlyn, thanks for your response =) Was does "will not work as intended" mean? Doesn't it work at all, or does it work with limited functionality? Thanks again. Best regards, Zuendi

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28-02-2022 11:48:58

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Caitlyn_Ring

Ring Doorbells do not work without a wifi connection. There is no limited functionality as the Doorbell requires a stable internet connection in order to function.

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28-02-2022 22:30:29

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Malinky

We have a Chime Pro - can this be the 'wi-fi connection' ? In other words, if I connect the doorbell to the Chime network will the chime sound when the doorbell is pressed (while home broadband/wi-fi is temporarily unavailable). I can use a temporary hotspot to set this up. Otherwise we risk missing the engineer when he comes to fix our broadband!

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13-03-2022 16:08:44

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homegrownphenom
@Malinky did you ever resolve or figure this out? I'm in the same boat and can't get a clear answer that if we can technically speaking use the video "doorbell" that is initially synced with the chime pro as intended, "a doorbell", without active broadband/internet... if that's not possible, then I would argue that their marketing and advertisement as a doorbell is completely misleading and false advertising given the websters dictionary definition of a doorbell.
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15-07-2022 18:36:12
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Lookin4More
My question is to similar to this to write a new one. I can set up the doorbell and chime at one location then place them somewhere else. The doorbell will get a wifi connection but the chime will not. Extenders are not an option. Will the system work if the chime does not have an internet connection.
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19-08-2022 08:16:48
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D
dbbluenotes
Ring would be amazing if it responded to a clear practical need to enable its basic Doorbell to be able to signal the Chime when a visitor presses the Door Bell, using Wifi network, without having to have an external internet connection!!! With intermittent internet connectivity breaks, the door bell is rendered useless. Surely Ring can rise to the challenge to develop a work around, just as other home devices can do, such as printers?
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14-06-2023 12:00:16
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