Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Camera not detecting visitors/responding to rings
battery-video-doorbell
troubleshooting
motion-settings
I’ve had my ring battery doorbell two weeks.
So far it’s missed two deliverie:
First:the box is quite visible in the hourly snapshots from one hour to the next. No motion detected, no person detected, no doorbell press registered, no package detected. Just a package appearing on my doorstep in full view of the camera.
Second: Amazon delivered to my safe place. No motion detected, no person detected, no doorbell ring. I imagine the driver pressed the doorbell and got fed up of waiting.
And twice it’s detected a person outside of my motion capture zone, despite the target not entering the motion zone at all.
Everything is set up perfectly, motion frequency is not a factor, since no video was recorded for hours prior to these events. Not disarmed. I don't have any WiFi or internet issues.
As far as I can tell, it just seems to stop working for either detection or doorbell presses for periods of time. Pretty disappointing product really.
214 •
0 •
1 •
06-12-2023 10:29:24
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates