‎Spotlight cam plus ceiling mount issue that weather cover opening could be a problem

Gabesring

Spotlight cam plus ceiling mount issue that weather cover opening could be a problem

hardwired-security-cameras

troubleshooting

spotlight cam plus install - when ceiling mounted there is an opening at the top of the weather guard feeding down by the wire connection ... won't this collect insects, dirt, etc., - could it cause a bad connection over time?

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10-11-2023 00:27:15

Responses (1)

Tom_Ring

Hi @Gabesring. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115003821023-How-to-Properly-Position-Spotlight-Cam-Battery#:~:text=Your%20Spotlight%20Cam%20should%20be,%2Dlevel%2C%20or%20slightly%20higher) will show the proper way to mount your Spotlight Cam. To mount from the ceiling, you'll need to rotate the ball joint.

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10-11-2023 19:19:46

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Gabesring

The first spotlight cam worked fine under and eave .... why would a new design eliminate that capability?

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11-11-2023 01:25:33

Tom_Ring

Hi @Gabesring. I apologize; I've made a mistake. You can mount the Spotlight Cam Plus from the ceiling. You can reference this YouTube Video [here](https://youtu.be/Qew-Q2lQPDY?si=7X5JetUXFHFtY92M&t=306) for an example of this. You'll just have to flip the ball joint connection. Again, I apologize for the mistake.

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13-11-2023 16:46:19

Ring Security Cameras

Spotlight cam plus ceiling mount issue that weather cover opening could be a problem

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