Responses (3)

J

Justin_Ring

Accepted Solution

Hi @Robert6217. This feature is not available for the Outdoor Cam Plus. As we value our neighbors' feedback, we've created a Feature Request board. Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. https://community.ring.com/topics/feature-request-board/65800a17182b9b0fafde66ea?lang=en

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11-07-2025 16:21:40

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U

user_4a0700

My video is upside down. Your instructions guide me to the video settings and a so called Rotate video but there is no selection. I have the outdoor Stick up cam and installed it on ceiling. So, is this a feature you removed? If so I will return it.

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11-07-2025 18:50:11

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Techy202
The video on the stick up camera can't be inverted through the app, but there is a ceiling mount adapter available at Amazon that will allow the cam to be mounted to the ceiling with the correct video orientation. Search for "Ring stick up camera ceiling mount."
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13-07-2025 16:28:35
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user_d99716
I bought my ring camera 6 years ago had it outside upside down for 3 years and looked at it one day and the pic was upside down.  So at some point they removed the feature 
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03-06-2026 09:14:54
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