Ring Security Cameras

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U
Battery usage during night outdoor cam plus
troubleshooting
stick-up-cam-battery
night-vision

My new Outdoor Cam Plus is using 3-4 % battery in the 4-5 darkest hours during the night. What is odd is that is showing colors, even if not chosen color night vision in the app. My other Outdoor cams (not plus) is working fine, using black and white during night.

The camera is on a quiet place and not recording anything, The last period the battery went from 98 % to 30 % in 25 days.

Can anyone tell what is wrong?

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2

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03-09-2026 18:01:29

Responses (1)

  • J

    Hi @user_4d67ab. I would recommend trying the steps mentioned in this Help Center article if your battery is draining too quickly. If you have already tried the steps mentioned in the Help Center article and are still experiencing the same issue, please reach out to our support team on Facebook, X, or Instagram by sending a private message to @Ring for further assistance.

     

    0

    07-09-2026 20:37:17

      U

      Hi,

      There is no problem with the batteries. I have used several batteries, two of them new.

      I am sure the issue is that the camera is struggling showing colors in the darkness during the night. I am not able to get the camera to use black and white in darkness. During daytime the battery percentage is steady and not decreasing. As mentioned, my other cameraes are working fine.

      0

      07-09-2026 21:27:42

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