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U
Alarm Base Station showing as Unavailble - yet Video Doorbell working
ring-alarm
alarm
troubleshooting

Don't know if this is related to the outage - or if it got broken by Ring.This is what is showing on the Ring App / Website: Alarm Base Station showing as UnavailbleSo with the outage earlly this morning - my alarm system was still turned on. To avoid having the siren go off - I unplugged the device and removed the battery.An hour or two later - the Ring service was back up - and I could disarm the alarm in the Ring app (so all was good).Then this afternoon - something that probably got broken again. I can't turn the Alarm on or off - so I then tried 'Join Network' as it said the system was offline.Now the device is showing as 'Unavailable' in the Ring app.Do I have to Unregister my Ring Alarm in the app - and then how do I re-register?Or is the outage still going on.

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20-10-2025 20:56:12

Responses (1)

  • C

    I am having the same problem

    0

    20-10-2025 21:12:43

      U

      It's working for me at the moment - It's related to the outage.

      1

      20-10-2025 22:48:43

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