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Unauthorized user is using Ring Doorbell App to view camera feeds. How to stop?
Someone downladed the Ring App on their phone and used my log-in information without my permission to log in to my Ring doorbell. They've been using it to see who shows up at my house and to threaten people. I didn't authorize this person to use my log-in information. I also tried looking under shared users tab in the app, but since they used my log-in infomation, they're device is not showing up. I already changed the email that they were using. Is there anyway that I can stop the person from viewing my Ring Doorbell camera? If I change the password, will they still continue to have access to the doorbell camera even though I change the log-in information? This person has no business seeing who comes to my house, especially when they don't live here.

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05-10-2020 18:53:49

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