English

Help

Community Home

Categories

Discussions

Sign Up

Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

J

jeremy216

Motion frequency is not an option
app-settings
troubleshooting
While researching how to adjust motion frequency, I came across this article: https://support.ring.com/hc/en-us/articles/360021842611-Utilizing-Motion-Zones-With-Your-Video-Doorbells-and-Security-Cameras But my Ring app does not have Advanced Settings under Motion Settings as shown in my attached screenshot. What am I missing here? ![IMG_6565|230x500](upload://c9pLaDmd1AG1zbIdFO1cWEtm3la.png)

370 •

0 •

0 •

17-08-2023 22:40:47

Responses (1)

  • J

    Justin_Ring

    Hi @jeremy216. What type of Ring Device do you have? Hardwired Doorbells and Cameras will not have this option; if this is what you have, this would explain why you are not seeing this option.

    0

    •

    18-08-2023 19:26:49

    •

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Community Resources

    Community Guidelines

    About Ring Community

    Ring Help

    Most Helpful Members

    View All

    ©2024 Ring LLC or its affiliates

    PrivacyLicensesTerms of Service