Ring Accessories
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Solar Not Charging
solar-security-cameras
I have 3 outdoor cams with their own solar panels. 2 say “connected to a Ring solar accessory…” and one only says “connected.” I switched that one to a larger panel and it still just says “connected” and does
not appear to be charging. I charged the battery and re-installed it still discharges just like it was only on battery. Any thoughts?
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06-09-2026 22:42:41
Responses (1)
Justin_Ring
Hi @user_9b3bea. Try factory resetting your camera by pressing and holding the setup button for 20 seconds, then reconnecting it to your Wi-Fi network. If you have already tried this step and are still experiencing the same issue, please reach out to our support team on Facebook, X, or Instagram by sending a private message to @Ring for further assistance.
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07-09-2026 23:26:51
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