Much shorter battery life for all my ring devices

Question

What has changed since June?  I have two ring devices, a front yard Ring 2 doorbell camera and a backyard stick-up camera.  Both run on genuine Ring batteries.  I used to get a solid 3 months per charge.  Now, for both devices, I'm getting at most 2 weeks on a charge.  I just bought 2 replacement batteries, thinking both of my old ones suddenly stopped being able to hold a charge, but still the same issue.  I didn't change any of the motion settings for either device, still using all recommended settings.  I am not experiencing weak network connectivity.  Was this the result of a defective firmware upgrade?

Justin_Ring · Answer

Hi @user_bc026c. Extreme weather temperatures can affect battery life as well. https://ring.com/support/articles/6nmmg/ring-devices-and-extreme-temperatures. If this is not the case for your concern, give our support team a call to further investigate this with you. https://ring.com/support/contact-us/call?hasLangChanged=true

user_bc026c · Answer

Sometime around the beginning of August, that battery life for all of my Ring devices (front doorbell and backyard camera) got much, much better.  What was an approximately 2 week cycle is now more like 4 months.  Although I can't prove it, I'm convinced these changes were the result of firmware updates automatically downloaded to my devices.  In any case, I'm grateful the issue appears to have been resolved.

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Much shorter battery life for all my ring devices

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