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bad battery indications
hello i have 2 of the removable battery packs for spotlight cam…i plug them in and they go right to a green light….like they are fully charged….but when i put them in a cam they don’t show the red light or power up the camera? i have swapped to different cameras and check all those variables….thinking they are faulty…thanks
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02-09-2026 22:54:31
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Justin_Ring
Hi @user_39a97f. If you have tried the batteries in another camera and that device also does not power on, the next best step would be to reach out to our support team for further assistance. You can reach our support team on Facebook, X, or Instagram by sending a private message to @Ring.
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03-09-2026 23:12:47
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