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Bridge Disconnect, Won't Reconnect
troubleshooting
My lighting bridge disconnected and won't reconnect. I've tried factory reset, split network to ensure 2.4Ghz, password is correct, bridge is right next to the router, etc. I see that the bridge is discontinued but that wouldn't mean the bridge should stop working. Code CP-07.
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24-08-2025 17:52:44
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Justin_Ring
Hi @user_7e77dc. You have tried all the basic troubleshooting steps I would have recommended for your concern. The next best step is to give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true
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25-08-2025 18:41:16
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