Video Doorbell 2 - cracked and flaking lens
I’ve had this Video Doorbell 2 since 2018 - been under the old Ring “more than 2 devices” plan (with protection I guess, but it’s an old model.) I have three doorbells and probably seven cameras. Recently, this doorbell in particular has decided to have its lens start flaking off. I have it dismounted until I can figure out what to do.
Has this happened to anyone else, and what if anything is the repair for this? Do they make a new lens cover for it? Or does the warranty still apply to these discontinued models? I can’t stand this AI chat support - I just wish there were a tech support email I could send a note to.
7 •
2 •
0 •
05-09-2026 22:54:27
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @user_876e10. I would recommend you reach out to our support team on Facebook, X, or Instagram by sending a private message to @Ring for further assistance with your concern.
0
07-09-2026 18:17:25
•