Hi @user_390b52. What specific model doorbell is this? Have you made any changes to your wifi network recently? Do you have a 2.4GHz or 5GHz network? Try creating a wifi hotspot on your phone and let me know how the device responds. Also, what type of phone and what version of the Ring app is installed? Is there a VPN active?
0
•
24-07-2026 14:24:26
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Tom_Ring
Hi @user_390b52. What specific model doorbell is this? Have you made any changes to your wifi network recently? Do you have a 2.4GHz or 5GHz network? Try creating a wifi hotspot on your phone and let me know how the device responds. Also, what type of phone and what version of the Ring app is installed? Is there a VPN active?
0
24-07-2026 14:24:26
•