Responses (3)

T
Tom_Ring
Hi @DaveZ. I would check to make sure that you've properly installed the Pro Power Kit. If improperly installed, this could cause a buzzing sound. This Help Center article [here](https://support.ring.com/hc/en-us/articles/208267686-Installing-the-Ring-Pro-Power-Kit-with-your-Existing-Doorbell) demonstrates the proper installation. If your Pro Power Kit is properly installed but this is still a concern, reach out to our support team for the next best steps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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15-01-2021 16:05:52
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R
RCicalese
Anyone fix this issue, I seem to be having the same issues when it gets very cold outside and windy. I put in a new battery pack and a new doorbell but it started again when the temperatures dropped in this last storm. I love the ring but now I am think I need to dump it if this continues to happen ..... any other fixes ?
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03-02-2021 11:39:29
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T
Tpowers34
I’m having the same issue. Happens when it gets cold especially at night. Claims my voltage goes down to 9v which seems odd that the voltage would just dip bc it is cold.
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07-12-2021 03:33:50
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