Responses (2)

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mamandesfilles
My doorbell is doing the same thing. It isn't the same kind of flashing. It is the on and off. And my battery is drained after just charging it 2 days ago
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07-06-2021 23:32:48
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user_5ded51

If it flashes blue when you plug it in then it is very low on battery, like 5% left low.

Keep it plugged in for a few minutes and it should switch over to a single spot on the circle flashing blue. This indicates that it is charging. When the full ring is illuminated then it is ready. 

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04-02-2025 15:10:56

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user_4a8a66

Mine is doing the exact same thing only I left it charging overnight and it’s still not working

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29-08-2025 00:19:35

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user_4a8a66

Mine is doing the exact same thing only I left it charging overnight and it’s still not working

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29-08-2025 00:19:37

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Justin_Ring

Hi @user_4a8a66. Try factory resetting it by pressing and holding the setup button on it for 20 seconds. If you have tried this step and are still having the same concern, give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true

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01-09-2025 19:43:32