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B
Boone
[@Mike12](https://community.ring.com/t5/user/viewprofilepage/user-id/84617) , You didn't specify which model of Ring Video Doorbell that you own. I'm also assuming that you are referring to your house chime (which your old doorbell activated) is no longing chiming? Chances are your Ring Video Doorbell model is on the default Chime setting of 'None'. In the phone App, from main menu select 'Devices' and go to 'Device Settings' \> 'General Settings'. In 'Internal Doorbell Settings' select 'Doorbell Chime Type' and change from 'None' to either 'Mechanical' or 'Digital' (depending on which type of house chime you currently have installed in your house). If you still cannot get your house chime to sound, you may have an incompatible house chime for your doorbell, and you should check by going to [https://support.ring.com/](https://support.ring.com/) and where it says, _"How can we help" _ type in **Chime Compatibility List** and select the appropriate listing for your model doorbell. I hope this helps you :)
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16-08-2020 12:07:31
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