Ring Video Doorbell
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Only getting motion alerts, no ring alerts
I have a ring doorbell 2 and lately I'm only getting motion alerts, even though the rind alerts are set on as always.I've two different ring tones set up, so to know if someone is at my front door, or messing with my car.The problem is that from a certain angle, I only get the motion alerts, but not the ring alerts right after.I've noticed this about the same time the " edit motion zones" option came out. I've been losing mail all the time.Anyone else with this problem?
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05-01-2021 22:51:01
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goavs4
Similar issue here, my last "missed ring" alert was Dec 17 2020. Since then I get motion alerts + video, all other notifications, and pressing the Ring doorbell rings the doorbell inside the house.However, there are never any "missed ring" recordings or notifications of a ring. Again, all other notifications and motion recordings work just fine , but the "Ring" part of the ring doorbell has ceased working.EDIT: I also tried toggling the Ring Alerts in the app (multiple apps actually...) as suggested. Same behavior. No ring notifications, no missed ring recordings. Everything worked fine up until 12/17/2020 (Ring Video Doorbell 1st Generation)
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08-01-2021 18:52:56
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