Responses (6)

J
Justin_Ring
Hi @snp32. [Motion Frequency](https://community.ring.com/t/how-to-set-your-motion-frequency/4237) is an option available for battery-operated Ring devices to help preserve battery life. Wired Ring devices do not have that option since they do not need help to preserve battery life. You do have the options of [Motion Zones, Motion Sensitivity](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) and [Smart Alerts](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Alert-Notifications-with-People-Only-Mode), which are great tools to optimize your Motion Detection to best suit your needs. I hope you find this information useful.
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14-09-2022 16:35:53
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H
Hagrinas
That makes no sense. I had a motion frequency setting somewhere in the past. I started getting frequent motion alerts and couldn't figure out why or find the setting in the app. It's downright crazy to think that because my cameras are wired, I want alerts every few seconds when someone is outside near a camera. Tell me how to fix this. It's unbearable.
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21-09-2022 22:32:35
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H

Hagrinas

https://support.ring.com/hc/en-us/articles/360055751631-Using-Motion-Zones-with-your-Video-Doorbell-Wired Here is a link to the instructions for the WIRED version. It says that the option should be there. It's missing.

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21-09-2022 22:58:36

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T

Tom_Ring

Hi @Hagrinas. Thanks for bringing this to our attention. I've notified the appropriate to correct this concern. Motion Frequency is only available on our battery powered devices and is intended to aid in battery life.

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23-09-2022 17:20:41

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userClark

Is there an update on this? I switched from Logitech to Ring (which has a time based frequency setting). This is unbearable not having a frequency setting for wired devices.

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18-04-2023 14:39:46

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T

Tom_Ring

Hi @userClark. Wired devices do not need this setting because they do not need to conserve battery life because there is no battery. Wired devices can record a new motion event as long as there is active motion.

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20-04-2023 14:51:04

C

Camper

Tom, actually the doorbell and any other ring camera should have an option to reduce the frequency of alerts, not eliminate them. Example, if someone arrives unexpectedly to service my lawn, I don’t need an alert every 10 seconds until I am able to reach my phone and snooze motion.

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06-05-2023 15:25:55

J
jeallen
Motion Frequency is a desired feature for wired as well. The issue I have is that I get several notices in a row. For example, going to the mailbox, or taking out the trash triggers multiple notices. Pausing notifications for even 30 seconds after the first notification would dramatically improve the user experience.
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03-05-2023 00:39:32
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