Responses (7)

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Caitlyn_Ring
Accepted Solution
Ring Doorbells and Security Cameras are designed to last many years. Different factors can impact this, including the climate and weather conditions your Ring device is installed in. With battery powered devices, the battery may not work as well after years of use. 
If you're experiencing performance issues with your Ring device, you can find troubleshooting guidance here on the Community, and in our Help Center. For more in-depth assistance, you can also get in touch with our social support team @Ring on Facebook, X, or Instagram.
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10-11-2025 17:41:20
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bemak187
@mjjmpeters Usually the battery will be what goes first. People are used to traditional doorbells lasting decades but devices like Ring have a life span. Its not a knock on them its just all electronic devices will need replaced eventually. Around 3 or 4 years I would accept as by then a much better model will likely be out anyway. A lot depends on the climate where you live and what conditions the doorbell has been exposed to. Think about how often you upgrade your phone. Same thing really.
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05-09-2021 20:23:16
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user_5a6a33
I am on now my 4th wired ring door bell in ? 8 years. The latest the wifi died, support said it dead, factory reset etc 1.5 years. The quality is going down.. my ringdoor bell is : Not exposed to sunlight nor rain
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19-10-2024 17:06:11
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user_84b03f

I just came here to see what other users have experienced. I just had to replaced my very first ring doorbell. Original was bought in 2019. It's been dead since Dec though, middle of freezing winter. It stopped detecting motion and recording, then finally completely stopped working. Lasted about 5.5 years. I guess I should expect my other ring devices to be dying soon too.

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01-06-2025 15:50:53

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user_d5afb0

I have the same story. Thank you.

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26-07-2025 06:59:25

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user_98125f

My wired doorbell quit today after 3 and a half years. Troubleshooting all day did nothing. Other cameras are still working.  No idea what the issue could be.

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08-11-2025 00:55:24

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user_84b03f
I just came here to see what other users have experienced. I just had to replaced my very first ring doorbell. Original was bought in 2019. It's been dead since Dec though, middle of freezing winter. It stopped detecting motion and recording, then finally completely stopped working. Lasted about 5.5 years. I guess I should expect my other ring devices to be dying soon too.
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01-06-2025 15:50:58
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