Responses (3)

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Justin_Ring

Hi @MDB. If you are installing a Ring Video Doorbell Pro 2 directly to a transformer, you do not need to install the Pro Power Kit. The Pro 2 can be connected directly to the transformer without anything in between. 🙂

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07-08-2023 23:46:02

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Amicone

Justin, I just asked for clarification on a separate thread, but the installation instructions that come with the transformer ordered through ring specifically state that the transformer is to replace one installed with a chime. I would like to install directly to transformer, and it seems like there's no additional steps necessary to hardwire the pro 2 like you're saying, but the instruction pamphlet places a caveat on this, and would appear to contradict what you're saying.

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12-08-2023 07:16:29

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Justin_Ring

@Amicone. The Hardwired Transformer sold on Ring.com can be hardwired directly to the Pro 2. This wiring diagram for a Pro 2 direct to a transformer might help as well.  We strongly advise consulting a qualified electrician for assistance if you are not comfortable with hardwiring or dealing with high voltage.

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14-08-2023 19:30:19

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Amicone

Thank you for confirming!

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15-08-2023 15:38:43

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user_8620e9

The picture that was posted is not showing.  I have a Ring Pro and I am directly wired to the transformer.  It worked for 3 years fine, now its burning up transformers.  Am I really supposed to wire the Ring Pro directly to the transformer?

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25-03-2026 19:58:33

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C

Caitlyn_Ring

Hi @user_8620e9. You can reference the installation instructions for the Wired Doorbell Plus (previously the Doorbell Pro) here. It can be wired directly to a compatible transformer, but make sure you select No Chime or None under the In-Home Chime Settings in the Ring app. If you continue to experience power issues or damage to the transformer or doorbell, please reach out to our support team @Ring on Facebook, X, or Instagram.

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27-03-2026 15:27:38