Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Fogging/Misting Ring lens
Help - lens fogging!
What is the definitive solution to lens fogging please?
For context - weather-wise I live in the UK, I have 5 Ring devices (1 Ring Doorbell & 4 stick-up spot cams) - all battery operated as unable to have wired in my property.
I am a long established Ring customer & I have experienced fogging of my Ring devices intermittently but frustrated as currently all 5 Ring devices are fogged so not working. (It has been raining, nothing heavy, & it is not freezing weather either & currently day-light).
“Solutions” tried & failed:
- Moved Ring device location - made no difference, regardless of being actual location needed for security.
- Applied lens film - made no difference when tried washing-up liquid, shaving foam or WD40.
- Wiped lens - made no difference when used a micro-fibre cloth or window/glass cloth.
- Brought inside to warm device up - made no difference as still later fogs up when later returned outside (where actually needed).
Not yet tried but do not know if any will work:
- RainX lens film solution? Which RainX product - anti rain or anti mist? (Are Ring device lenses made of glass or plastic as which RainX is supposed to make a difference?).
- Buy a cover protector? Ring over-hang cover (obscures part of lens view) or silicone device jacket (pain to remove each time need to replace battery).
- Try to add a silicone moisture sachet inside device? Even if possible - would this void your Ring device warranty?
- Call Ring support - not hopeful as surely if they had a solution to this apparently well known problem with their devices it would already be listed in their extensive FAQ help guides (which I have already searched)?
I need a solution to stop future Ring lens fogging, as I need peace of mind I have reliable security - if not then I will need to abandon the Ring products & try to find an alternative product to my already heavily invested Ring products.
803 •
3 •
0 •
06-01-2024 10:19:28
Responses (3)
- J
Hi @user73529. If your Doorbells or Cameras have condensation within the camera lens, it is best to reach out to our support team for further assistance. Give our support team a call at one of the numbers available here. They can also look into your other concerns.
•0
08-01-2024 19:05:03
•
CHi, where are you sending messages? Our social support team can be reached @Ring on Facebook, X, or Instagram.
•0
10-11-2025 20:06:34
- U
I have the same problem with my spotlight cam plus. I was told by Ring it was caused by moisture under the lens. The camera was replaced and the newer one does the same thing. You literally can not see the yard at night due to the cloudy lens. My door bell camera and flood light camera don't do it. Ring support was horrible!
•0
18-11-2025 16:21:32
•
CHi @user_c74c82. If you're experiencing the same issue after receiving a replacement device, please follow up with our support team to look into this further. You can get in touch with a member of our social support team @Ring on Facebook, X, or Instagram.
•0
19-11-2025 16:25:42
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
user73529
Update:
I have also just noticed after wiping all the lenses again that 2 of these Ring devices (a Ring Doorbell 3 (previous faulty one replaced 3 months ago) & a Ring stick-up spot cam) have internal condensation.
Think I’m going to have to abandon all my Ring products & start again (expensive & currently un-functioning security cameras working) - very frustrating.
===============================
I found a similar community post but no follow-up on outcome/solution.
Internal condensation:
Blurring but in sunny weather:
0
06-01-2024 13:03:25
•