During setup ring peephole and app arent connecting

Question

It asks if the light is spinning i press yess and it stays there with the blue loading circle forever never progressing

Caitlyn_Ring · Answer

Hi @Dummy. Try uninstalling the Ring App, restarting your phone, and reinstalling the Ring App. After that, you'll want to try walking through the setup process again in the Ring App with the steps under Set Up a Device. If that doesn't work, try a different smartphone or tablet to complete the setup process.

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During setup ring peephole and app arent connecting

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