I recently bought a new Ring Doorbell, I can’t drill into the house because I’m renting. I do have a third-party door mount, could that be interfering with the motion sensors? I did contact Amazon & Ring and they said to send in my camera and I’ll get a new one, but if it’s the mount that’s the issue I’ll just get a new mount. I don’t know why I didn’t think about this before I called customer service. I did check all my settings THREE different times with customer service and they said it should be working properly. It does show the recording of motion, but doesn’t send me the alerts!