Responses (3)

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Caitlyn_Ring
Hi @Susanconklin. Are you setting your Ring Doorbell up for the first time, or did you get a new phone? If you got a new phone, you don't need to set the Doorbell up again, you would only need to log into your Ring account on your new phone. If you are setting your Doorbell up for the first time, please feel free to share a screenshot of what part of the setup you're stuck at so we have a better idea of what you're seeing. :)
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01-09-2021 19:45:13
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U

user_f6325a

I have two existing ring door bells and have an account. I had to buy anew iPhone 15 and am trying to sink my iPhone with the ring doorbell. I have tried to log into my account but I can’t get to it. The system won’t let me in even with a new password.

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11-09-2024 17:45:33

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Justin_Ring

Hi @user_f6325a. I recommend reaching out to our support team for further assistance with login issues. 

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12-09-2024 18:39:40

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user_a67b3f
New phone
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16-05-2025 15:14:43
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