Responses (3)

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MinnieSoda

I'm so disappointed in Ring. Even hardwired doorbells rely on the battery to run the doorbell. When the weather is under 40 degrees, the trickle charge poops out and the battery drains and then the doorbell doesn't work. We received an email from Ring today advising everyone to bring your device inside when it is cold outside and to recharge the batteries periodically. We got a Ring BECAUSE we are gone for the winter .... so it is impossible to bring it inside. So basically, our doorbell stops working and we aren't here to recharge it. I'm looking at alternative products

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22-01-2021 16:22:18

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MikeR5709

I’m_also_in_minnesota_and_trying_to_type_this_on_an_iPad_keyboard_and_this_site_does_not_recognize_the_spacebar_on_my_apple_keyboard.__I_never_heard_of_charging_a_wired_doorbell_before.__Poor_design..I_have_taken_mine_inside_and_charged_it,and_it_is_slowly_recharging.__Says_it_doesnt_support_live_video_when_the_battery_is_low,__but_it_records_video_when_the_door_bell_is_rung._I’m_new_to_ring_and_had_mine_just_over_the_30_day_free_period.__Signed_up_for_a_year_and_now_I_wonder_if_I_should_look_for_something_better...fix_your_website_to_support_apple_keyboard!!!

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22-01-2021 20:59:05

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ready2rv
I too have trouble in Wis. in the winter. Guess I should have looked for one that works in winter.
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09-02-2021 23:56:09
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Helpyou
https://www.amazon.com/dp/B011R1YPT2?ref=ppx_pop_mob_ap_share This works after testing. Fits between the mounting plate & camera side ways with a little trimming of the plastic. I used the cord from the second heater to solder them together for extra length. Small hole drilled through the door frame to run the cord to an electrical outlet. Using an old cell phone charging block. Battery is now 100% on hardwired trickle charge. No overheating issues, & all camera settings are maxed out. Hope this helps. Feel free to share.
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08-02-2022 03:57:01
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