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Ring Video Doorbell

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U

user60054

Access to historical recordings
battery-video-doorbell
troubleshooting
Is there any mechanism to retrieve older video footage from a ring device? There is footage that is potentially useful for an on-going police enquiry, but the footage is from a few months ago and outside of my storage setting.

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27-09-2023 10:19:29

Responses (1)

  • J

    Justin_Ring

    Hi @user60054. There is not; once recordings are deleted by you or removed because they are past your set storage time, they are permanently deleted and cannot be retrieved by Ring.

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    28-09-2023 17:25:28

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