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Why are we having issues with the app?
hardwired-video-doorbell
app-settings
troubleshooting
Since you had the last update and change the numbers for the dots. I'm not beign able to connect live anymore. It will record and then i would be able to see it. But, if its to communicate with someone doesn't work. Also, it' s glitching a lot. It's in all my cameras. Can you please just fix the problem
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03-09-2025 02:06:14
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Tom_Ring
Hi @user_b13087. What type of phone do you have and what version of the Ring app is installed? What specific device are you having issues with? What is the RSSI for the device? This information is located in the Device Health menu.
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04-09-2025 15:54:18
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