Responses (2)

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RingADingADing
Hello, Ring (Shaq), somebody! I'd like a response please. Specifically, how do I prevent the sharing of ANY of my information? I give you my money, that entitles me to freedom from information-sharing, no? [https://www.eff.org/deeplinks/2020/01/ring-doorbell-app-packed-third-party-trackers](https://www.eff.org/deeplinks/2020/01/ring-doorbell-app-packed-third-party-trackers)
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29-01-2020 20:42:52
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mfowler

I am a California resident, at least for now. California passed a law, much like the EUs GPDR laws, that went into effect on January 2020. As provided by the new law I am requesting the following. I also would like to know what personal information is collected about me. How I can access it and if it is shared and if so with whome, including those needed for the service. I would like a response in a resonable amount of time from Ring and will be making the request to them directly. I know Ring says they do not sell our information, but I will state for the record, that I do not give the them the right to sell any of my information. I will be making a formal request to Ring as soon as I can find a way of doing so.

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20-02-2020 18:16:33

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PrivacyPlease

[mfowler](https://community.ring.com/t5/user/viewprofilepage/user-id/35616) I share your concern. I called Ring last week, requested to speak with a manager to demand that I opt out of any and all information sharing. Still have not received a call back. When I followed-up, they said my case is being reviewed by Ring legal staff. I plan to call again on Friday (2/21). I'll keep you posted.

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20-02-2020 18:27:46

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PrivacyPlease

meme--thanks so much, this is good. I'll submit the request. Why on earth it would take 30 days, I'll never know. Considering, they can activate a new customer account in a matter of seconds, literally.

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20-02-2020 19:57:24

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PrivacyPlease

So, I can request a copy of my personal information, or delete my data (which means close the account). What I'd like, is a simple way to just opt-out of information sharing. Attached is a form which Verizon provides for doing so with their system. Ring needs to do the same. 

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20-02-2020 20:03:10