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AbSoNic

Video recording buffer

I had a Ring stick up wired cam previously which had issues with black screen during playback which was replaced (gratefully) by Ring. The new cam seems to record differently. Previously, I’d view playback of, eg: a walker passing by and the playback would begin just before they appear in view, record for the whole time they were in view - even if they stopped - and continue recording until they passed just out of view. However, now - whether it be a person, cyclist, car, whatever - the video playback starts when the subject is already in view, sometimes stops recording while the subject is still in view (for example if it/they are stationary), and finishes playback before the subject has gone completely out of view. I feel as though I’m missing a great deal of potentially valuable video. Has anyone else noticed this and possibly know what’s going on? Thanks in advance

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07-01-2020 13:01:22

Responses (2)

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Jesse1

I'm having this same issue. I have 9 cameras, 4 are second Gen Stickup cams running on poe. The Stickup cams are the ones giving me this issue.

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04-02-2020 16:44:17

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AbSoNic

Sorry it’s the same for you, but I’m glad it’s not just happening to me. My initial thought was that Ring are saving a bit of data space but surely this isn’t the case with Amazon’s ‘infinite’ resources. We can’t be the only ones I’m sure.

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04-02-2020 16:49:29

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dcfox1

i had stick cam battery for 3 days now i have the same issue. no buffer at begining or end. if thats the norm thats very different from other cams. mabey im missing a setting.

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04-02-2020 22:43:24

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dcfox1

i have battery stick up gen 2so no snapshot option. im talking about the actual recording of motion no slighty before or after motion starts and stops. i am retired cop and all our cams had a buffer on recording. i think the other post mean the same. thanks

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05-02-2020 22:46:45

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dcfox1

correction meant i have gen 3 stick up cam

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05-02-2020 22:50:54

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Jesse1

I'm still having this issue. It's sporadic across all 9 of my cameras. Please ring, when will this be fixed?

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09-02-2020 17:03:46

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